About The Role

Team – Member Care - Life

Working Pattern - 5 days a week in the Vitality Sandton Office. Full time hours per week.

Top 3 skills needed for this role:

Strong attention to detail
Excellent communication skills
Adaptable team player

What this role is all about:

This Learnership offers the opportunity to complete a nationally recognised NC: Wealth Management NQF Level 5 qualification while gaining practical experience within the financial services industry. The role provides exposure to a variety of wealth management activities, including client servicing, claims administration, pre-sale underwriting, life benefits, retirement funds and new business processes. Through structured learning and hands-on workplace experience, learners will develop the skills, knowledge and industry understanding needed to build a successful career in financial services.

Key Actions

Complete the NC: Wealth Management NQF Level 5 learnership programme and associated coursework
Gain practical experience across key areas of the Wealth Management function
Support client servicing activities and assist with customer enquiries
Develop an understanding of life benefits, retirement funds and funeral policies
Assist with the administration of claims and underwriting processes
Maintain accurate records and ensure information is processed correctly
Build knowledge of financial services products, regulations and industry practices
Work collaboratively with colleagues to deliver excellent customer service
Manage learning objectives and workplace responsibilities effectively
Contribute positively to team activities and continuous improvement initiatives

What do you need to thrive?

Education and Experience

Grade 12 is essential
Maths (Minimum Level 4 – 50%)
English (Minimum Level 4 – 50%)
Maths Literacy (Minimum Level 5 - 60%)
2nd language (Minimum Level 4 – 50%)
Incomplete tertiary (financial) qualification would be advantageous

Specific Requirements

Not be engaged in post Matric studies or formal employment
Not have completed any previous Learnership
Be between the ages of 18 and 30 years
Have effective communication skills in the written & verbal English language
Possess basic computer skills mainly MS Excel & MS Outlook
Only South African candidates by birth will be considered

About Us

Vitality South Africa plays a key role in the development and delivery of the shared‑value insurance model within the Discovery Group. The team leads key strategic initiatives in the South African market, strengthens alignment across the organisation, and ensures the successful implementation of Vitality’s health and wellness programmes. In addition, the team provides specialised expertise, cutting edge technology, behavioural science and health and wellness, drawing on both global innovation and local market insight. Roles within Vitality South Africa are dynamic and fast‑paced. As such, we are seeking individuals who are adaptable, solutions‑oriented, and capable of delivering high‑quality, sustainable value in a complex and evolving environment.

Employment Equity:

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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