About The Role

Team- Direct Telemarketing

Working Pattern - Hybrid – 2 days per week in the Vitality Stockport Office. Full-time 35 hours per week.

Monday to Friday shifts between 8-8, 1 in 3 Saturdays 9-3

Top 3 Skills Needed for This Role

Great Communication - You’ll be confident speaking with people, listening carefully and building rapport.
Positive Attitude - You bring energy, enthusiasm and a willingness to learn.
Resilience & Adaptability - You stay motivated, embrace change and remain focused when challenges arise.

What This Role Is About

As a Lead Generation Consultant at Vitality, you'll join a team that supports both our Business and Direct Customer channels, giving you the opportunity to build a broad understanding of how we help people protect their health and wellbeing.

From day one, you'll receive training across both our Business and Direct products and services, developing the knowledge and confidence to engage with a variety of customers. Whether you're speaking with employers and key decision-makers or individuals interested in improving their health and financial wellbeing, you'll play an important role in introducing customers to the benefits of Vitality.

This is a fantastic opportunity for someone who enjoys building relationships, loves talking to people and is keen to develop a career in a commercial environment. Previous sales experience isn't essential. We're looking for people with a positive attitude, a willingness to learn and a genuine passion for delivering great customer experiences.

Through meaningful conversations, you'll help customers understand our products and services, identify their needs and connect them with the right specialist teams. No two days are the same, and you'll gain valuable experience working across both business and consumer markets while developing a wide range of sales, communication and customer service skills.

What Do You Need to Thrive?

Excellent verbal and written communication skills.
A positive, can-do attitude and willingness to learn.
Confidence building relationships and connecting with a wide range of people.
The ability to stay motivated and bounce back from setbacks.
A flexible approach and willingness to embrace change.
A passion for delivering outstanding customer experience.
A proactive mindset with a focus on continuous improvement.
Integrity and a commitment to doing the right thing for our customers and colleagues.

So, what’s in it for you?

Bonus Schemes – A bonus that regularly rewards you for your performance
A pension of up to 12%– We will match your contributions up to 6% of your salary
Our award-winning Vitality health insurance – With its own set of rewards and benefits
Life Assurance – Four times annual salary

PLUS Our award-winning Vitality Health Insurance with all the benefits and activity based rewards

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!

If you are successful in your application and join us at Vitality, this is our promise to you, we will:

Help you to be the healthiest you’ve ever been.
Create an environment that embraces you as you are and enables you to be your best self.
Give you flexibility on how, where and when you work.
Help you advance your career by playing you to your strengths.
Give you a voice to help our business grow and make Vitality a great place to be.
Give you the space to try, fail and learn.
Provide a healthy balance of challenge and support.
Recognise and reward you with a competitive salary and amazing benefits.
Be there for you when you need us.
Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong and are supported to be happy and healthy.

About Us

We’re incredibly proud to be recognised for the culture we've created — recently being named one of Glassdoor’s Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.

Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.

We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.

Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.

Ready to find out if we’re the right fit for you? We can’t wait.

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Diversity & Inclusion

At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.

Vitality’s approach to sustainability

Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid

If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.

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