Team –Digital Business
Working Pattern - Hybrid – 2 days per week in the Vitality Stockport Office. Full time, 35 hours per week.
Top 3 skills needed for this role:
- Organisation and time management
- Proactive
- Good at problem solving
What this role is all about:
To provide day to day support to a team of business consultants. This will involve dealing with incoming queries and speaking directly with advisers.
Your main role is to limit the work going back to the business consultants, ensuring their time is freed up so that they can generate more new business and grow our footprint.
Key Actions
- You will be an expert in all of our product range and be able to answer questions about our USP’s and Vitality proposition.
- You will also be an expert in our processes & systems including, adviser hub navigation, multi- benefit applications a quick quote.
- You will own any issues that need resolving and liaise with all the necessary internal departments keeping the adviser informed at every stage.
- You will be proactively contacting advisers to book appointments and follow up calls and manage webinar invites, attendees and none-attendees. You will work collaboratively with your business consultants to target profitable business and increase market share.
- You must keep accurate records ensuring that our CRM system is updated at every touch point. You will work collaboratively with the Business Consultants to help them build a profitable panel of supporters and grow our footprint across the Channel in both the life and health space.
- Required to be able to set up teams calls to do adviser hub demonstrations and knowledge of our quick quote tool to be able to help advisers navigate our systems.
What do you need to thrive?
- Expert knowledge in Vitality Product
- Expert knowledge in Vitality process
- Exceptional Organisational skills.
- Time management.
- Use of Microsoft Excel
- Written and telephonic communication skills.
- Multi-tasking
- Self-driven
- Solution focused approach
- Great work ethic
So, what’s in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
- Help you to be the healthiest you’ve ever been
- Create an environment that embraces you as you are and enables you to be your best self
- Give you flexibility on how, where and when you work
- Help you advance your career by playing you to your strengths
- Give you a voice to help our business grow and make Vitality a great place to be
- Give you the space to try, fail and learn
- Provide a healthy balance of challenge and support
- Recognise and reward you with a competitive salary and amazing benefits
- Be there for you when you need us
- Provide opportunities for you to be a force for good in society
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.