All Locations
China
Contract Type
Permanent
Digital & Data
External Advertising End DateClosing Date:
18 Feb 2026

About The Role

Team: Vitality Asia.

Working Pattern: Full-time in Shanghai office.

Expected Start Date: ASAP

Salary and Benefits: Competitive salary and benefits, regionally specific.

Top Three Skills Needed for this Role:

  • Experienced in producing quality and timely Business Analysis artefacts in Strategic and Business Project environments
  • Working independently and in different environments, while managing stakeholders and projects proficiently
  • The ability to speak, read and write English and Mandarin

What This Role is All About:

This Business Analyst role facilitates the implementation of the Shared-Value Insurance (SVI) model in local markets. This is achieved by producing quality and timely Business Analysis artefacts, utilising a range of techniques and methods to elicit requirements, verify, and trace delivery through the lifecycle of a project.

This role operates under the guidance of the Principal Program Manager, Vitality Asia, and is expected to provide solid central support to both Vitality Asia teams (e.g. in PAHI, AIA, etc.) and senior leaders/executives in Vitality Asia and Discovery Group.

Roles in the Vitality Asia team tend to be dynamic, so you should be comfortable with being pragmatic and flexible about doing whatever is required to deliver genuine and lasting value to the business.

Key Actions: 

Business Analysis

  • Responsible for the delivery of analysis artefacts (using either Waterfall or Agile methodology) through any channel, providing evidence-backed business analytics and intelligence to Vitality Asia teams and senior leaders
  • Documents the business requirements and process flows (as-is and to-be) in the agreed format. Identifies business and organizational impact of proposed change initiatives
  • Responsible for ensuring the traceability of requirements to solutions at a Project / initiative level and for any delegated assignments

Stakeholder and Project Management

  • Proactively communicates and collaborates with external and internal customers / stakeholders with clarity, to analyses information, functional requirements and business impact
  • Adheres to agreed Change Management protocols & processes
  • Has a solid working understanding (with practical experience of inputting to / item management) of Project-level risks, assumptions, issues, and dependencies (RAID) management principles & techniques and applies them to work
  • Raises Project RAID to the Project Manager / Portfolio in a timely manner, offering mitigating actions and taking ownership of individual items where appropriate
 Essential Skills & Competencies
  • Strong analytical and problem-solving skills and proven experience of effective time / priority management
  • Has produced 'as is' & 'to be' process models using BPMN 2.0 or similar standards
  • Has produced structured requirements outputs, including Use Cases, Business Requirements, Project Progress Reports, Financial Analysis Models, Traceability Metrics
  • Proven experience of working collaboratively within a complex matrix management environment
  • Ability to stay motivated, pragmatic and focused in high-pressure and challenging environments
  • Sensitive to the variety of responses to change, and culturally intelligent - sensitive and adaptable to global and local dynamics
  • Excellent interpersonal and communication skills. A clear, concise, and persuasive communicator—both written and verbal
  • Comfortable working in a fast-paced environment and ability to embrace the company culture and embed that into day-to-day interactions
  • Experience in working in Strategic and Business Analytics Project environments
  • Knowledge of Discovery business model, an understanding of the Vitality Shared-Value Insurance model
  • Proficient in MS PowerPoint, Excel and Word
  • BCS Foundation Certificate or similar business analyst certificate is preferred

About Us

We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.
Plus, you'll be joining over 42 million lives impacted by our unique health insurance and healthy living program - giving you full access to experience our products first-hand.
 
Vitality Asia:

Vitality Asia is the key driver of Vitality’s partnerships and strategic initiatives across the Asia-Pacific region. We oversee the full spectrum of Vitality’s relationships with partners in the region (excluding Sumitomo), leveraging our health and wellness assets to advance Shared Value across business and partners in the region.

With a dedicated team based in Shanghai, Hong Kong, London and Johannesburg, we provide on-the-ground support in Asia, working closely with our partners to develop tailored solutions that drive business growth, customer engagement, and improved health outcomes.

Vitality China:

Within Vitality Asia, it is the Vitality China team that oversees our investment in Ping An Health Insurance (PAHI), strengthening engagement with Ping An Group, and leading other China-focused initiatives. The Vitality China team helps PAHI build capabilities in risk management, data & actuarial science, and health & wellness, by leveraging Vitality’s expertise and capabilities.

Roles in the Vitality Asia team tend to be dynamic, so you should be comfortable with being pragmatic and flexible about doing whatever work is required to deliver genuine and lasting value to the business.

Diversity & Inclusion
 
At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
 
Ready to find out if we’re the right fit for you? We can’t wait.
 
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.

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