Team – National Account Management Team
Working Pattern - Hybrid – 2 days per week in the Vitality London Office. Full time, 37.5 hours per week.
Top 3 skills needed for this role:
- Organisation
- Communication
- Relationship management
What this role is all about:
To provide operational and administrative support to Vitality’s National Account Management (NAM) team. This includes managing the delivery of advisory events (both internal and external), developing the use of our CRM model to improve post event feedback and management, producing network data packs and managing invoice approvals and payments. Ad- hoc tasks will also be required from time to time to ensuring the smooth running of the team and wider IFA Distribution sales channels.
You will be expected to consider how our existing systems, processes and projects can evolve to better meet the needs of our customers and provide improved efficiencies within our team.
Key Actions
- Support IFA Distribution Leadership Team with administration and organisational tasks
- Work alongside the Head of IFA Distribution Operations & Head of National Accounts to ensure all operational elements are delivered effectively, whilst focusing on process improvement to drive efficiency
- To manage the flow of work and priorities proactively and efficiently within the National Accounts team
- Manage the end-to-end journey of industry and network events
- Manage the National Accounts Marketing Services Agreement processes
- Collation and distribution of National Account sales data
- Managing approval and payment of invoices
What do you need to thrive?
- You will have proven experience in a sales support or administrative role
- High attention to detail and accuracy
- Intermediate skills with PC applications
- Ability to work independently and as part of a team
- Diplomacy and tact in dealing with business-sensitive information
- Able to work as part of a team
- Enthusiasm and positive attitude to work
- Attention to detail
- Adherence to the Vitality values, and all compliance policies
- Taking on new challenges at short notice
- Self-motivated
- Effective verbal and written communicator
- Highly organised
- Great relationship manager, professional manner and desire to learn
- Able to prioritise workload and work to deadlines
- Excellent interpersonal skills with the ability to interact professionally with a diverse group
So, what’s in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
- Help you to be the healthiest you’ve ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how, where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try, fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.