All Locations
London
Advertising Salary
£Competitive + Bonus + Benefits
Contract Type
Permanent
Clinical & Claims
External Advertising End Date
24 Feb 2025

About The Role

Team – Everyday Care

Working Pattern - Hybrid – 2 days per week in the Vitality London Office. Full time, 37.5 hours per week. 

We are happy to discuss flexible working!

Top 3 skills needed for this role:

  • Understanding of UK health systems
  • Qualified medical doctor (UK qualification only)
  • Private sector healthcare experience – 2 years minimum

What this role is all about:

To provide strategic leadership as well as clinical and operational expertise to transform the end to end member journey from prevention and health improvement through primary and secondary care services and back into rehabilitation.

This will include the transformation and optimisation of current member care journeys that are offered to our members, including (but not limited to) health improvement journeys in the Vitality programme, every day care journeys, secondary care journeys and rehabilitation journeys. This includes designing new workflows and clinical pathways where required and serving as a key clinical point of contact for providers, attending and overseeing clinical governance and quality activities. In addition, the Medical Director will provide strategic leadership to advance the development of new pathways and partners to be offered to our members, including (but not limited to) health improvement journeys as part of personal health pathways, primary care journeys including GP, diagnostics, mental health and physiotherapy, secondary care journeys including networks and consultants, and rehabilitation journeys including returning to Vitality programme journeys.

Key Actions

  • Strategic leadership of the development of the member care proposition within the business
  • Transformation and optimisation of current care journeys that are offered to our members
  • Work with and advance development and design teams on pathway design, ensuring all member journeys are clinically safe and achieve excellent clinical outcomes for our members.
  • Develop and advance new and existing operations workflow design to ensure seamless, integrated, clinically safe member journeys are created and appropriate escalation points are identified and accounted for.
  • Advance the development of new pathways and partners to be offered to our members
  • Support and manage the writing, editing, documenting, and publishing of clinical content where appropriate, ensuring accuracy from a clinical perspective.
  • Representing Vitality at external conferences and events, building our global reputation for innovative provision of healthcare to our members.
  • Advance clinical due diligence of new and potential partners, including reviewing their offerings and processes.
  • Provide leadership and expertise to support the development and delivery of excellent care services within Vitality’s comprehensive care offering, with a focus on integrated clinical, operational, governance and financial performance.
  • Advance clinical governance and quality meetings across care partners.

What do you need to thrive?

  • Medically qualified, GMC registered (desirable).
  • At least 10 years healthcare or health sector experience, ideally as a practicing physician.
  • Comprehensive knowledge of healthcare and health insurance systems.
  • Demonstrable interest or experience in one or more of the following value based care, digital health, digital transformation, clinical care delivery.
  • Can demonstrate strong and successful track record of cross-functional working ideally in a large, matrixed organisation, and evidence of ability to build and sustain effective partnerships with internal and external stakeholders.
  • Has proven understanding of UK health regulatory environment, clinical governance and audit processes and practices and quality measures in primary care.
  • Experience with project or programme management.
  • PC literate with excellent knowledge of Word, PowerPoint Excel applications.
  • Excellent communication, interpersonal and organisational skills.

So, what’s in it for you?

  • Bonus Schemes – A bonus that regularly rewards you for your performance
  • A pension of up to 12%– We will match your contributions up to 6% of your salary
  • Our award-winning Vitality health insurance – With its own set of rewards and benefits
  • Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!

If you are successful in your application and join us at Vitality, this is our promise to you, we will:
  • Help you to be the healthiest you’ve ever been.
  • Create an environment that embraces you as you are and enables you to be your best self.
  • Give you flexibility on how, where and when you work.
  • Help you advance your career by playing you to your strengths.
  • Give you a voice to help our business grow and make Vitality a great place to be.
  • Give you the space to try, fail and learn.
  • Provide a healthy balance of challenge and support.
  • Recognise and reward you with a competitive salary and amazing benefits.
  • Be there for you when you need us.
  • Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

About Us

We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!

Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.

We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.

Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
 
Ready to find out if we’re the right fit for you? We can’t wait.
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Diversity & Inclusion

We’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. To learn more please visit our Careers page.

Vitality’s approach to sustainability

Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid

If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.

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